Effective Date: January 1, 2025
At Helix AI we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use and share your information when you interact with our website and services.
Helix AI (“we” or “us”) provides AI receptionist and automation services to help businesses capture and convert missed calls. You can contact us at abahr@helix-ai-.net.
We collect business contact details (such as name, email, phone number and company), website analytics, booking metadata, payment identifiers and service transcripts or logs necessary to deliver our product.
We use your data to communicate with you, schedule demos, deliver and improve our services, process payments, provide support and generate anonymized performance reporting.
We rely on several legal bases to process your information, including performance of a contract, our legitimate interests in operating our business and compliance with applicable laws.
We only share data with trusted processors who assist us in providing our services. These include Webflow (hosting), Zoho Mail (email), Smartlead (outreach), Calendly (booking), Stripe (payments), WATI (WhatsApp, if used), HubSpot/Pipedrive (CRM), n8n (automation) and analytics providers such as Google and Meta. We do not sell your personal information.
Your data may be stored or processed in the United States or other countries with appropriate safeguards (such as Standard Contractual Clauses).
We use industry‑standard security measures, including encryption in transit and at rest where supported, and restrict access to authorized personnel only. We conduct regular access reviews.
We retain your information while you are a prospect or client and as required by law. We delete or anonymize data once it is no longer needed.
You may request access to, correction of, deletion of or portability of your data at any time. To exercise these rights, please contact us at abahr@helix-ai-.net.
We use analytics and advertising cookies to understand how our site is used and to improve marketing. You can control cookies in your browser settings. Opt‑out mechanisms are available from Google and Meta.
Our services are not directed to children under 16. We do not knowingly collect data from children.
We may update this policy from time to time. Material changes will be posted here with a new effective date.
If you have any questions about this policy or your data, please contact us at abahr@helix-ai-.net.