Privacy Policy

Last updated: 2025-09-08

Helix AI provides AI receptionist and automation services to business clients. This policy explains how we handle personal data when you use our website at helix-ai.net, book a demo, or use our services.

Data We Collect

Contact data you submit: name, email, phone, company, and message.
Service data: call and message metadata processed on behalf of clients.
Technical data: device, browser, IP, and usage analytics.

How We Use Data

Provide and improve the services.
Respond to inquiries and provide support.
Security, fraud prevention, and compliance.

Legal Bases

We rely on legitimate interests, consent, and contract performance as applicable.

Sharing

We share data with processors that support our operations (hosting, analytics, communications). We do not sell personal data.

Retention

We keep data only as long as needed for the purposes above or as required by law.

Security

We use technical and organizational safeguards. No method is 100% secure.

Your Rights

Depending on your location, you may request access, correction, deletion, or portability of your data. Email info@helix-ai.net.

International Transfers

Data may be processed in the United States. We use appropriate safeguards for transfers.

Children

Our services are not for children under 13.

Contact

Questions or requests: info@helix-ai.net. Mailing address: Lansing, MI, USA.